How to Order

Order Online using our Secure Checkout

  1. Search for the medication you are interested in purchasing.
  2. Click “Add to Cart”.
  3. Then select “Begin Checkout” if your shopping is complete, or “Continue Shopping” if you would like to add more items.
  4. Select either "New Customer" or enter your user name and password if you are a repeat customer.
  5. Enter your contact information including your name, address, phone number and email address.

Order Over the Phone

  1. Call our Customer Care department between the hours of 4:30 AM and 8:00 PM Monday to Friday or between 7:00 AM – 3:30 PM on Saturday and Sunday(Pacific Standard Time).
  2. Our Customer Service Agent will create an account for you and take your order over the phone. Once this is complete you will still be able to place orders online in the future.

Our Customer Service Agents can assist you in almost a dozen languages including English, Spanish, French, Hindi, Punjabi, and Tagalog.
Phone (toll-free): 1-877-223-9977

Order by Mail or Fax

  1. Download our new customer order form, or call Customer Care so that we can email or fax you the form. Click Here to Download
  2. Complete the form and fax or mail it back to us.
  3. Our Customer Care department will call you to review your customer form.

Fax(toll-free): 1-877-253-9977
Mailing Address:
Unit #202A, 8322 130th Street Surrey,
BC Canada V3W 8J9

Prescriptions Dispensed from Canada are Dispensed by: Candrug Pharmacy, ID#18985 604-543-8711. Pharmacy Manager: Carol Hou. This pharmacy is duly licensed in the province of British Columbia, Canada by the College of Pharmacists of BC. If you have any questions or concerns you can contact the college at: 200-1765 West 8th Ave Vancouver, BC V6J 5C6 Canada. In addition to dispensing from our affiliated Canadian dispensing pharmacy, we also arrange for your medications to be dispensed from licensed pharmacies and international fulfilment centers that are approved by the regulatory bodies in their respective countries. We affiliate with dispensaries in the following jurisdictions that ship product to our customers: Canada, Mauritius, India, New Zealand, Australia, Turkey, and United Kingdom. All prices are in US dollars.
Copyright © 2009-2021 All rights reserved. Big Mountain Drugs ®
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